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HELP. My Z is BRAINDEAD
Last Post 28 Sep 2010 03:00 PM by redwolfmendoza. 1 Replies.
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redwolfmendozaUser is Offline
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27 Sep 2010 02:09 PM  
So my brand new 2009 370z has had some trouble starting over the last few months. It's failed to start twice and I have jumped it successfully twice. But last monday night I leave work rather late (10pm). Car started fine, but in the middle of a slight left, my car jolts forward and then my HUD and trip computer flicker and then nothing. I attempt to crank while coasting, nothing. Called a buddy who swung by with AAA (saved my ass), but AAA couldn't wake up my Z. So I park it. Next morning I attempt to jumpstart with another car. 15 minutes, still no pulse. trip computer, odometer and HUD turn on, cranks but does not start. So I call this place Tip Top Tow to get it into a dealership (big mistake). Flatbed shows up, winch has issues. The tow truck needs a tow truck, but we get it to the dealership nonetheless. Once I get there, Service Advisor sayd it's probably the battery or ECM/ECU, either way they would proceed with warranty. WTF, warranty covers towing. I fight it, tow truck driver leaves with paperwork. Tuesday, service advisor tell me it's not the battery then says he'll call back. Wednesday service advisor says "there is no measureable oil in the engine" (i''m like 0_o "really? then shouldn't have drivable last 5k"). Friday, service advisor calls and says they can't get a signal from the ECM/ECU. The ultimatum was he wanted me to authorize an electronic wiring diagnostic for $850 OR I can have it towed and not get anything done. Also that the diagnosis may or may not verify that anything is covered by the warranty. So the decision is this: 1) Tow the car back to my place, and pay for both tows. Car still broken. Or 2) pay for the diagnosis, worst case scenario can't be fixed cheap and I still pay for tow under the warranty exceptions (what is not covered) and still pay for the tows. BUT THE WARRANTY SAYS ALL LABOR, PARTS AND DIAGNOSTICS ARE COVERED! WTF? So I called Nissan's Customer service hotline. I'm told someone is looking into may case, awaiting good/bad news today (knowing my luck it's gonna be bad). The only thing that might hurt me is that I have aftermarket Stillen G3 intake kit (which my old mechanic says does not void the warranty).
redwolfmendozaUser is Offline
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28 Sep 2010 03:00 PM  
Update: Just got off the phone with Stillen. The dude there says they haven't heard any issues with any of their products voiding any of Nissan's Warranty. Also says "if anything it might be a blown MAF Sensor, but since the Service Advisor at Santa Monica Nissan and his team say they aren't able to get a response from the computer it wouldn't the the intake's fault anyway. It's just a set of pipes, flanges and filters. No wiring required."

Also tried calling the Nissan Consumer Affairs rep back just now. She game me a bad extension. Anyways, someone else at NCA said the first rep updated my case saying that she wasn't able to reach the service dept at Santa Monica Nissan... ??? So I guess they're gonna try and contact me again in 2 days? Or maybe the service advisor is ******* me (and my rep) around.

I have a shattered knee from snowboarding. Walking 6 miles to work sucks. The only way to get around here is by bus or walking. Parking is a biatch. But Nissan won't offer a rental until they determine something IS IN FACT covered by the warranty (and even then they said the rental is for 1 day)...

ANGRY. RAGE. GOING TO SUE. COLLECTING TESTIMONIES AT THE MOMENT.
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